Any first contact you undertake with us, does not impose any obligation, nor a creation of an Agency Relationship, as defined by the Real Estate Act of Alberta. We created a simpler version about this imposing subject, which you can read in the explanation of Realtors and Agency Relationship. Let us buy you a coffee and explain more about this subject!
We take your privacy very seriously. You can contact us via phone, email, text message, via any contact form on our website, via any social media or via private personal meeting. Any way you contact us, and any conversation we have, will be handled strictly confidential.
When you visit our website, FindCalgaryHome.ca, no identifying information is stored. Only your name, phone number and email address are stored when you sign up on our VOW, or when you contact us via any contact form on our website. All this information is securely stored. If you sign up on a “VOW” Virtual Office Website, you agree to the terms as stated and agreed upon when you sign up. Those are indicated below under the section: Terms of Use of “VOW”.
Our website is https, secured with an SSL certificate. That means that all communication between you, buyer or seller, and our website is secured.
In this ‘fast world’, it is our priority to reply to you as quickly as possible. If you contact us with any questions, or if you require more information on a property or on our services, via any contact form on our website, or if you sign up on the VOW, or if you send us a text message or message via any social media, and we are not in the position to reply quickly, we may ask another REALTOR®, member of the Calgary Real Estate Board, to follow up with you, in order to service you within a reasonable time frame. In such a scenario we give this REALTOR® your name, phone number and email address, and you will be contacted sooner.
In all other cases, we never sell, or give your email address or personal information to anyone. We may collect your information for the purpose of providing you services related to real estate. We may contact you to offer assistance. We may send you a monthly e-newsletter by email, we may send you listings from the MLS. At any time, you have the option to opt-out of any email. In any of these cases you have contacted us first, otherwise we do not know any of your contact information.
Only with your permission, verbally or written, we will give your information to other professionals such as a lawyer or a mortgage agent. This performance will only occur when it is beneficial to you.
Only in case of a real estate transaction, information is handed to our brokerage, which performs under the same strict regulation as REALTORS®.
At all times, your information is not accessible to any other party, and your information is electronically secured. All information that may contain private confidential information is held by companies that are recognized by the CREB, the Calgary Real Estate Board. All private information that concerns a real estate transaction conducted through us, is electronically secured on a server at our brokerage, which complies to the same strict rules of privacy.
We are easy going! At any given time, you may contact us, and inquire about your personal information that is held by us. And at any given time, and in all correspondence, you are given the opportunity to opt-out and have your information removed.
Our contact information is Tanja van de Kamp and Ariette van Pelt. REALTORS® with Real Estate Professionals Inc, 202-5403 Crowchild Trail NW, Calgary, Alberta, T3B 4Z1. Phone 403 978 5267 and 403 630 5190. Email: Info@theVteam.ca.
Terms of Use of “VOW”
The term Virtual Office Website (“VOW”) refers to a Participant’s (REALTORS®) Internet website, or a feature of a Participant’s Internet website, through which the Participant provides real estate brokerage services to Registrants (clients and prospects) with whom the Participant has first established a relationship where the Registrant has the opportunity to search for MLS® data, subject to the Participant’s oversight, supervision and accountability. By agreeing to these “Terms of Use” you:
- acknowledge and understand that the Terms of Use do not create an agency relationship and do not impose a financial obligation on the Registrant or create any representation agreement between the Registrant and the Participant;
- understand that all data obtained from the VOW is intended only for your personal, non-commercial use;
- do have a bona fide interest in the purchase, sale, or lease of real estate of the type being offered through the VOW
- agree not to copy, redistribute or retransmit any of the data or information provided;
- acknowledge the Board/Association ownership of and the validity of the copyright in the MLS® database.
- agree that all information provided may be provided to the relevant Board and may be used to administer and operate the VOW and to investigate any breach of security of the data or the MLS® rules
- that a “mouse click” is sufficient acknowledgement and agreement to the terms
- must supply a user name and a password, the combination of which must be different from those of all other Registrants on the VOW, before being permitted to search and view information from the MLS® database via the VOW.
- must provide a valid email address. The Registrant may be permitted to access the VOW only after the Participant has verified that the email address provided is valid the Registrant’s agreement to the VOW’s Terms of Use is confirmed.
- understand the Participant must at all times maintain a record of the name, telephone number and email address supplied by the Registrant, and the username and current password of each Registrant, such records to be kept for not less than 180 days after the expiration of the validity of the Registrant’s password. If the Board/Association has reason to believe that a Participant’s VOW has caused or permitted a breach in the security of the data or a violation of MLS® rules related to use by one or more Registrants, the Participant shall, upon request, provide to the Board/Association a copy of the record of the name, email address, telephone number, username, current password, and audit trail, if required, of any Registrant identified by the Board/Association to be suspected of involvement in the violation.
- Understand that information on this site is deemed to be valid but is not guaranteed. It is the responsibility of the registrants to confirm all information on their own. Broker may not have reviewed or approved listing enhancements. All information provided by the listing agent/broker is deemed reliable but is not guaranteed and should be independently verified.
- Understand any agreement entered into at any time between the Participant and Registrant imposing a financial obligation on the Registrant or creating agency representation of the Registrant by the Participant must be established separately from the Terms of Use, must be prominently labelled and may not be accepted solely by mouse click
Updated February 2018